คำรับรอง
Group NL Travel from 17-20 October 2008
Dear The Hau
Kindly be informed feedback for private during 17-20 October 08 . we asked customer for travelling this group as details below
1. Overview:
They 're highly appreciate for your service provide starting from mercedes benz transfer at airport , Meal whole trip especiall dinner on Day at Ha noi , they 're like it so much especially whenever they got this restaurant is one of most popular restaurants at Hanoi .. Please advise by return for this restaurant , i dont' know which one you base.
For accomodation is satisflied by customer please maintain.
For join tour at Ninh binh, the coach condition is comfortable and the normal lunch in buffet line are satisflied as welll . They join tour with westerner tourists therefore, I think the service standard provided is better than asia standard, I think ..... Please maintain this.
2. Improvement service:
Customer comment that , local guide , Mr.Dong is take care them so nice . Come On time . However; It will be better if they improve for knowledges such as history or background of places visited because their expect for this are under their expectation . Paxs need more informations . Is he is a new one or freelance of you ? Because customer told that he just come work for last 3 months ago. However; I think maintain him coz it 's good new generation but should be well trained ***
Many thanks with regards,
Kelly
NL travel
Email:songwuthbkk@hotmail.com
Kindly be informed feedback for private during 17-20 October 08 . we asked customer for travelling this group as details below
1. Overview:
They 're highly appreciate for your service provide starting from mercedes benz transfer at airport , Meal whole trip especiall dinner on Day at Ha noi , they 're like it so much especially whenever they got this restaurant is one of most popular restaurants at Hanoi .. Please advise by return for this restaurant , i dont' know which one you base.
For accomodation is satisflied by customer please maintain.
For join tour at Ninh binh, the coach condition is comfortable and the normal lunch in buffet line are satisflied as welll . They join tour with westerner tourists therefore, I think the service standard provided is better than asia standard, I think ..... Please maintain this.
2. Improvement service:
Customer comment that , local guide , Mr.Dong is take care them so nice . Come On time . However; It will be better if they improve for knowledges such as history or background of places visited because their expect for this are under their expectation . Paxs need more informations . Is he is a new one or freelance of you ? Because customer told that he just come work for last 3 months ago. However; I think maintain him coz it 's good new generation but should be well trained ***
Many thanks with regards,
Kelly
NL travel
Email:songwuthbkk@hotmail.com
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© บริษัท แกรนด์เวียตทัวร์ จำกัด - ผู้ประกอบการนำเที่ยวระหว่างประเทศ ใบอนุญาต 01-217/TCDL-GPLHQT
ลิขสิทธิ์ © 2006 สงวนลิขสิทธิ์